Frequently Asked Questions

Welcome to our FAQ section! At Soapy Body Shop, we’re all about helping you feel confident and informed about the products you use on your skin. If you have a question not answered here, don’t hesitate to reach out—your self-care is our priority! 🌸 

What ingredients do you use in your soaps?

Every soap bar is made with a nourishing base that includes goat’s milk, coconut oil, safflower oil, glycerine (vegetable-based), and other carefully chosen components. This base ensures a rich, moisturizing lather. Each soap is then customized with additional natural ingredients like essential oils, plant-based exfoliants, or skin-loving additives for unique scents and benefits. You can read more about our soap base ingredients here.

 

Why do some of your ingredient names sound unfamiliar? Are they safe?

We understand that ingredient names can sometimes feel a little overwhelming. Rest assured, every ingredient we use has been carefully selected and thoroughly tested for safety. For example, sodium hydroxide is essential for saponification (the process of making soap), but it’s not present in the final product. You can trust that every bar is skin-safe and full of love.

Why should I choose handmade soap over commercial soap?

Handmade soaps are crafted with care and attention to detail, using natural ingredients that are gentle on your skin. Unlike commercial soaps that often strip your skin of its natural oils, our soaps moisturize and nourish while cleansing. Plus, handmade soaps are free from harsh chemicals, making them a better choice for sensitive skin and overall wellbeing.

Are your soaps suitable for sensitive skin?

Yes! Our goat’s milk base is particularly loved by those with sensitive or dry skin as it helps to balance pH levels and provides deep hydration. If you’re unsure which bar is best for your skin type, feel free to reach out—we’d be delighted to help you find the perfect match!

How do I choose the right soap for my skin type?

Each bar offers different benefits based on its additional ingredients. Here’s a quick guide:

• Dry skin: Opt for soaps with nourishing oils and goat’s milk for extra hydration.
• Oily skin: Try bars with activated charcoal or tea tree oil for thorough cleansing.
• Sensitive skin: Lavender or oatmeal-infused bars are gentle and soothing.
• Combination skin: Most of our soaps work well, but coconut oil-based bars are a great all-rounder.

If you have specific concerns, feel free to contact us for tailored suggestions.

Are your products vegan and cruelty-free?

We’re proud to say that we never test on animals. While most of our soaps include goat’s milk, which is not vegan, we do offer select fully vegan soaps crafted without animal-derived ingredients. 

 

How long do the soaps last?

The shelf life of our soaps is typically around 12 months, but we recommend using them sooner to enjoy their fresh scent and full benefits. To make your bar last longer, store it in a dry place between uses and avoid letting it sit in water.

Can I use your soaps on my face?

Absolutely, many of our soaps are gentle enough for facial use. Look for bars with simple, natural formulations such as goat’s milk, lavender, or chamomile if you have sensitive facial skin. For deep cleansing, our activated charcoal soap is a fantastic option.

Are your soaps free from harmful chemicals?

Yes, all our soaps are free from parabens, sulfates, and harsh synthetic additives. We prioritize natural ingredients to ensure a gentle, nurturing experience for your skin.

Do you offer unscented soaps?

We sure do! Unscented options are perfect for those who prefer minimal fragrances or have sensitivity to scents. These soaps focus on gentle hydration and skin nourishment without any added essential oils or fragrances. 

Do you offer gift sets or customizable options?

Yes, we’ve designed a range of gift sets that are perfect for birthdays, holidays, or simply treating someone you love. Customizable options are available too—you can mix and match your favorite bars to create a personalized bundle.

Where do you source your ingredients?

We’re committed to using natural, ethically sourced ingredients. Our palm oil is sustainably harvested, and we partner with suppliers who share our values of quality, care, and responsibility.

Do you ship internationally?

Yes, we offer international shipping to help spread self-care and self-love around the globe! Shipping costs and delivery times may vary, so be sure to check our shipping policy for more details.

Can I trust your soaps for daily use?

Absolutely! Our soaps are designed to be gentle and nourishing, making them perfect for everyday use. Many of our customers enjoy using them not only for their hands and body but also for their face.